1. Introduction

Welcome to Pokie Lotto Mania (hssegue.com), operated by Creative Art Media Pty Ltd and authorised by Tattersall's Sweeps Pty Ltd (ACN 081 925 662). We value your trust and strive to handle your personal information transparently and securely, in line with the Australian Privacy Principles (APPs) and relevant legislation.

2. Key Terms

AML/CTF – Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth).
APPs – Australian Privacy Principles.
Privacy Act – Privacy Act 1988 (Cth).
Website – hssegue.com (Pokie Lotto Mania).

3. Information We Collect

The details we collect depend on how you interact with us. Typical examples include:

• Full name & date of birth
• Postal address, phone number & email
• Bank or card details for payments & withdrawals
• Identity-verification documents
• Usernames, passwords and security questions

For fraud-prevention and regulatory reasons, we may request proof of identity before you purchase tickets or claim prizes.

4. How & Why We Use Your Data

We process personal information to:

• Confirm your identity
• Provide lottery and gaming products
• Notify you of winnings and process payouts
• Manage billing and customer support
• Improve our services through research and analytics
• Meet legal, regulatory or licence obligations
• Send marketing offers (you can opt out at any time)

5. Disclosure to Third Parties

We may share necessary details with trusted service providers – e.g., mailing houses, payment processors and professional advisers – solely so they can perform contracted tasks on our behalf. Where required by law, we may also share information with courts, regulators or enforcement agencies.

6. Keeping Your Information Safe

Pokie Lotto Mania employs physical, electronic and managerial safeguards to protect your data from unauthorised access or misuse. When information is no longer required, we securely destroy or de-identify it in accordance with the Privacy Act.

7. Cross-border Transfers

Some service partners are located overseas. Before transferring data, we take reasonable steps to ensure the recipient protects it to a standard comparable with Australian laws.

8. Access & Corrections

You may request a copy of, or correction to, the personal information we hold about you at any time. To do so, please email support@hssegue.com. We aim to respond within a reasonable timeframe and may request proof of identity.

9. Questions or Complaints

If you have concerns about privacy at Pokie Lotto Mania, contact our Privacy Officer via the details below. We will investigate and respond promptly. Should you remain dissatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) – phone 1300 363 992 or visit oaic.gov.au.

10. Contact Details

Creative Art Media Pty Ltd
Unit 4603E, 18 Hoff Boulevard, Southbank VIC 3006, Australia
Email: support@hssegue.com

Last updated: 10 July 2024